Client Testimonials

Below are testimonials of praise that we hear so often from our clients. We would like to share a few to give you an idea of how our clients feel about us. We sincerely appreciate your trust in Jones & Hedges Custom Builders, and can provide a list of previous clients upon request. Feel free to contact us to learn more about what Jones & Hedges Custom Builders can do for you.

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Bobby & Sarah, Foxcroft

Working with the team at Jones & Hedges Custom Builders has been a fantastic experience. First and foremost, we completed our home on time and on budget (and with our marriage still strong!). Josh, Kyle and Rick have the integrity, expertise and work ethic that made an otherwise overwhelming experience into an adventure that took us to a home beyond our expectations. The guys worked together seamlessly and provided generous timelines for selections along with way. I never once felt anything but fortunate to be working with the guys at Jones & Hedges Custom Builders. They have become friends and we would recommend them to anyone looking to build or renovate a home with complete confidence in the work they do.

Joe & Helen, Sedgefield

From beginning to end, we couldn’t be happier with choosing Jones & Hedges Custom Builders to renovate and add a second story to our home.  I did an earlier renovation on our house and contemplated doing this renovation myself, but after talking with Josh, I knew that having them manage the project was the right decision.  Early in the process, Josh sat down with us to help create a scope and budget, choose an architect, design our home, select our options, and get us started.  From there, Rick Carlson managed the construction process to keep the house moving smoothly and was able to move us in ahead of schedule!   We are lucky to have so many great options for builders in the Charlotte market, and I put Jones & Hedges Custom Builders on the short list of top builders.  I would recommend Josh, Rick and Jones & Hedges Custom Builders to anyone looking to have work done on their home or building a new house.

Sally, South Park

We got in touch with Josh, who I have know since we were kids, after we had an absolutely horrible experience with another contractor (stolen money, jobs left unfinished, etc.), and his sister, Callie, said to call him immediately. He assured me that he would restore our faith in contractors, which he did.

We had a master bath that needed a complete gut. The design that Josh and Rick came up with was more than we could have imagined. It completely transformed our bathroom. Rick was great to work with, and we knew we were in good hands. They gave us a time line and was pretty spot on, which was wonderful since we had to move out of our bedroom. I never had any concern leaving the house in Rick’s hands, we even went on vacation while they were working. All of the subs that they used were great, and left everything very clean when they left. Rick was so patient with our constant questions and concerns, and he understood why we were asking.

I would absolutely recommend Jones & Hedges Custom Builders to anyone, and would not hesitate to use them again.

Ben & Christina, South Charlotte

Being in construction for the last 10 years I was very skeptical to anybody building a house for me. I was also stuck in a situation were I did not have time to manage the building process for my own home. After interviewing and looking at 6 different builders we were sold on Josh Jones with Jones & Hedges Custom Builders. Through the entire building process Josh was on budget and on time with the construction time frame – two key things that can ruin a project. We were also sold on how josh could always produce the look we wanted for the budget we had. Even when things didn’t go as planned, like having the wrong tile put up in the kitchen and the wrong stain for the cabinets, Josh quickly made it right at no cost to us. Hands down, this was the best building experience my wife and I have had, and look forward to building again with Josh and his team.

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